Match your business needs
With an extremely experienced and qualified support team, Actis can provide a range of managed services to match your business needs in India and the UAE region.
Our experienced technicians help fulfill your support strategy and make sure that office-based or work-from-home teams stay connected and productive, wherever they may be. They also help your IT teams ensure that your infrastructure continues to create positive user experiences.
Remote and onsite helpdesk
We work with your IT team to create better user experiences with highly qualified help desk support. This means they have the freedom to focus on their core infrastructure while we help resolve customer assistance requests remotely or with an on-site presence.
Qualified staffing provision
Need help with specialised staffing to support your AV, collaboration and other workspace infrastructure? We can assist by providing well qualified and trained on-site support staff.
Remote asset and rooms management
In addition to help desk services, organisations with a large number of UC and AV equipped rooms may need additional assistance with room management or pan-organisation asset management. Our team helps with hardware monitoring, preventive maintenance, software upgrades, room usage monitoring and more to maintain the health of your collaboration ecosystem.
We’ve built AV, Collaboration and Lighting infrastructure for leading global organisations
Certified Provider of World-class Service and Support
Actis Technologies helps organisations create smarter infrastructure for improved collaboration, human-centric lighting and simpler management of enterprise AV assets.
Our CTS Qualified AV specialists bring you world-class assistance for design, integration and support anywhere.
Need to know more about how our team can provide support for your organisation’s collaboration, AV or energy management infrastructure?
Get in touch for more info.
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Actis FAQs
In today’s hybrid work and digital-first landscape, Managed AV Services offer organisations more than just technical support—they provide a strategic advantage. These services go beyond simple hardware maintenance, ensuring seamless collaboration, operational efficiency and future-proofed technology investments. Let’s break it down.
1. Reliability and Uptime
For businesses relying on AV systems for daily operations—whether in conference rooms, training centres, or customer experience hubs—downtime equals lost productivity. Managed AV services offer proactive monitoring, automated diagnostics and predictive maintenance, preventing technical failures before they disrupt meetings or events.
2. Cost Efficiency
Organisations often struggle with high upfront costs and unpredictable expenses when managing AV infrastructure in-house. A managed AV service follows a subscription-based model (OpEx) rather than one-time CapEx, reducing the burden of unexpected repair costs and expensive equipment upgrades. It also ensures access to the latest technology without frequent reinvestments.
3. Consistency Across Multiple Locations
For enterprises with multiple offices, global teams, or remote collaboration hubs, having a uniform AV experience is crucial. Managed AV providers standardise technology deployments across different sites, ensuring a consistent user experience regardless of location. This is especially vital for hybrid meetings and virtual collaboration, where mismatched AV setups can lead to inefficiencies.
4. Enhanced User Experience and Adoption
One of the most overlooked benefits of managed AV services is end-user training and support. Organisations invest in AV technology but often struggle with low adoption rates due to complex interfaces or lack of training. Managed services include helpdesk support, live troubleshooting and on-demand training, making it easier for employees to use AV tools effectively.
5. Security and Compliance
With the rise of network-based AV solutions, security is a growing concern. Unauthorised access to meeting rooms, data breaches, or outdated firmware can pose risks. Managed AV providers handle software updates, patch management and cybersecurity measures, ensuring compliance with industry standards and protecting sensitive information.
6. Scalability and Future-proofing
Technology evolves rapidly and businesses need solutions that can scale with growth. Whether it’s integrating AI-powered cameras, networked smart displays, or cloud-based collaboration tools, managed AV services provide strategic guidance on upgrades, ensuring organisations are prepared for the future without costly overhauls.
7. Sustainability and Energy Efficiency
A lesser-known yet important benefit is sustainability. Many managed AV providers optimise power consumption, implement smart scheduling for displays and meeting rooms and recommend eco-friendly AV solutions, reducing the carbon footprint of organisations.
Rather than treating AV as a one-time infrastructure setup, organisations today need a dynamic, evolving AV strategy—one that supports hybrid work, enhances productivity and adapts to future innovations. Managed AV services offer peace of mind, cost control and strategic growth, making them an invaluable asset for modern businesses.