Remote asset management software simplifies AV infrastructure management and helpdesk services

This set of videos from Crestron provides a quick overview of several features of their powerful Fusion RV remote asset management software. This is the AV and technology management component of Crestron’s Fusion software, which enables organizations to monitor and manage AV equipment, BMS, room scheduling, lighting, shades, climate, and energy consumption from a single platform.

Fusion RV allows facilities and IT teams to view room status, track maintenance on devices, schedule end-of-day shutdown, book meetings in rooms, provide remote help desk assistance, capture and distribute multimedia presentations, and more — all from a web-based interface.


Key features of the Fusion RV system include:

Streamlining the help desk with chat and real-time room status that allows direct communication with users in case any issues need to be solved during a presentation

Providing remote assistance — Allows remote admins to control the display, source, volume and more across the network without having to be in the room, or even in the same building

Track and analyze room usage with robust reporting using built-in templates

Receive instant e-mail notifications for scheduled maintenance or when a display is offline

Check on room status and ad-hoc booking via a touch screen integrated with MS Outlook, IBM Notes, Google Calendar etc.

Auto-discover assets upon deployment for improved tracking and also schedule end-of-day shutdown for AV equipment

A separate software suite called Fusion EM handles the energy management assets and can be deployed along with Fusion RV as a comprehensive enterprise asset management platform.

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AV Solutions, Audio Visual Consultants at Actis Technologies India